Komunikasi Terapeutik Sebagai Strategi Peningkatan Patient-Centered Care Dalam Keperawatan
Keywords:
Komunikas Terapeutik, Patient-Centered Care, Keperawatan, Kepuasan PasienAbstract
ABSTRACT
Therapeutic communication is a core competency in nursing practice that plays a crucial role in improving the quality of patient-centered care. This approach emphasizes active patient involvement in the care process and a collaborative relationship between nurses and patients. This study aims to analyze the influence of therapeutic communication on improving patient-centered care in nursing practice. This study used a quantitative design with a cross-sectional approach. A sample of 100 inpatients was selected using a purposive sampling technique. Data were collected through questionnaires and analyzed using simple linear regression. The results showed that therapeutic communication significantly influenced patient-centered care (β = 0.52; p < 0.001). In conclusion, effective therapeutic communication can improve patient satisfaction, patient engagement, and the quality of nursing services.
Keywords: Therapeutic Communication, Patient-Centered Care, Nursing, Patient Satisfaction
ABSTRAK
Komunikasi terapeutik merupakan salah satu kompetensi utama dalam praktik keperawatan yang berperan penting dalam meningkatkan kualitas pelayanan berbasis patient-centered care. Pendekatan ini menekankan keterlibatan aktif pasien dalam proses perawatan serta hubungan yang kolaboratif antara perawat dan pasien. Penelitian ini bertujuan untuk menganalisis pengaruh komunikasi terapeutik terhadap peningkatan patient-centered care dalam praktik keperawatan. Penelitian ini menggunakan desain kuantitatif dengan pendekatan cross-sectional. Sampel sebanyak 100 pasien rawat inap dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linear sederhana. Hasil menunjukkan bahwa komunikasi terapeutik berpengaruh signifikan terhadap patient-centered care (β = 0,52; p < 0,001). Kesimpulannya, komunikasi terapeutik yang efektif mampu meningkatkan kepuasan pasien, keterlibatan pasien, serta kualitas pelayanan keperawatan.
Kata Kunci: Komunikasi Terapeutik, Patient-Centered Care, Keperawatan, Kepuasan Pasien
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